Collection and Use of Personally Identifiable Information
We only collect personally identifiable information that you voluntarily submit to us, such as your name, email address, and contact information, when you email us to ask questions or submit an employment application. We use this information to respond to your requests, monitor and analyze our business operations and Site usage, deliver our products, and for recruiting purposes. To assist with these uses, we may supplement the personal information you provide to us with information we obtain from other sources, such as public records, demographic information and other background information supplied by information services or third parties as well as information from your use of social networking sites.
For non-healthcare professionals and consumers, if you provide us with personally identifiable information, you agree that this information may be provided to other parties that we are working with, including but not limited to our affiliates and co-promotion partners, and that Ironwood and such other parties may contact you through a variety of means such as postal mail, phone, or e-mail to provide you with programs, services and educational information we believe may be of interest to you unless you opt out of these communications by contacting us as indicated below.
For healthcare professionals, we may contact you through a variety of means such as postal mail, phone, or e-mail to provide you with information and offers we believe may be of interest to you unless you opt out of these communications by contacting us as indicated below. Also, if you do not opt out of these communications, we may also share this information with providers of services to Ironwood who help Ironwood develop programs and provide services that may be of interest to you, or for information processing, mailing, and/or Internet-based delivery purposes.
From time to time we may obtain from third party sources personally identifiable information on healthcare professionals. This information is used to verify such things as professional status, identity and specialty when providing tailored information, communications or products/and or services.
If you contact us regarding your experience with using any of our products, we may use the information you provide in submitting reports to the U.S. Food and Drug Administration, and as otherwise required of us by law or governmental audit. We may also use the information to contact your healthcare professional to follow up regarding an unexpected event involving the use of any one of our products. You understand that in order to comply with the law, we may not be permitted to comply with your request to amend or remove personally identifiable information that was provided to us by a healthcare professional or a consumer regarding an adverse event or reaction involving medicine, medical products or medical devices.
Disclosure and Transfer of Personally Identifiable Information
Transfer of Control
Circumstances may arise where we decide to reorganize or divest part or all of our business or of a line of our business, including our information databases and Web sites, through a sale, divestiture, merger, acquisition, or other means of transfer. In any such circumstance, personally identifiable information may be shared with, sold, transferred, rented, licensed or otherwise provided or made available by us or on our behalf to actual or potential parties to, and in connection with, the contemplated transaction (without your consent or any further notice to you). In such circumstances, we will seek written assurances that personally identifiable information submitted through this Web site will be protected appropriately.
Use and Disclosure of Non-Personally Identifiable Information
Web Server Data Collection and IP Addresses
With or without cookies, our Site keeps track of usage data, such as the source address that a page request is coming from (i.e., your IP address, domain name), date and time of the page request, the referring web site (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand web site usage and to determine which areas of our Site visitors prefer (e.g., based on the number of visits to those areas). This information is stored and used by us for statistical reporting. To help provide you with better tailored programs and information, we may collect and consolidate your online information, and match it with personally identifiable information collected from other resources and programs.
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure or error-free. We do not, and cannot, guarantee the complete security of your personal information.
Information You Share With Others
On some Ironwood Sites, you can choose to use a tell-a-friend or referral function to let someone else know about an Ironwood Site or product. In such a case, we will ask for your friend’s name and email address, as well as information about you. The information that you may provide for a friend will be used to send an email on your behalf and will not be collected or stored by us for any additional purpose.
Online Privacy for Children
This Site is intended for users over the age of 18 and we do not knowingly collect personal information online from children under 13. If a child has provided us with personally identifiable information, the parent or guardian of the child may contact us at firstname.lastname@example.org and we will take steps to remove such information.
Links to Other Websites
How to Contact Us
Online Behavioral Advertising
We may tailor online advertisements to you by matching offers to a summary of your interests. Your interests could come from several sources including your browsing activity and your response to online advertisements. In such circumstances 3rd parties collect and store data about your interests and online activity. When you see an Ironwood online advertisement, you can click on the "Ad Choices" icon within the advertisement which will take you to a page where you can learn more about online behavioral advertising and manage, or opt out of the targeting technology from the 3rd parties who collect your data. If you opt out, you may still see advertisements online, including advertisements from Ironwood brands. In some cases, data may still be collected about your browsing activity by these 3rd parties but they will not use this information to select advertisements you see online.
A Web Beacon is a clear GIF (Graphics Interchange Format) image or pixel tag (also known as a "Web beacon") that companies place on their Web sites to allow an Internet advertising or audience measurement company to help them analyze their advertising campaigns and general usage patterns of visitors to their Web sites. Ironwood uses Web beacons on some of its Web sites. Subject to the transfer of control situation described below, Ironwood will not sell or rent your personally identifiable information.
Policy on Use of Social Security Numbers
Ironwood has a policy which provides for the proper use and protection of Social Security numbers obtained in the course of doing business by Ironwood. Such policy protects the confidentiality of Social Security numbers, prohibits unlawful disclosure of Social Security numbers, and limits access to Social Security numbers. This policy applies to all methods of collection of Social Security numbers, including Social Security numbers obtained by oral, written and electronic means.